For parents and carers
The Parent Portal
Everything about your child's Scouting in one place: their details, events, badges and messages from leaders.
The Parent Portal is run by Online Scout Manager (OSM), the system most Scout groups in the UK use.
What is it?
Once your child has a place with us, you'll get your own login to our Parent Portal. It's a secure website where you keep your child's details up to date, sign them up for events and trips, and see what they've been doing each week.
It's run by Online Scout Manager (OSM), which most Scout groups in the country use. Your leaders use the same system, so anything you update goes straight to them.
How you get your account
You won't have a login straight away. Here's how it works from joining to your child's first meeting.
- 1
Join the waiting list
Fill in our short form. You won't have a Parent Portal account yet, because your child hasn't got a place.
- 2
We offer a place
When a space comes up, a leader will be in touch, then you'll get an email from Online Scout Manager inviting you to the portal.
- 3
Set up your login and complete your details
Click the link in the email and create your password. Then fill in your child's medical, allergy and dietary information and photo consent, and confirm it's correct.
- 4
Your child starts
Once your details are confirmed, your child is ready to join in.
We can't confirm your child's place until step 3 is done.
Leaders need this information to keep your child safe, especially on trips and camps. Your child won't be able to join events until their details are complete and confirmed.
What you can do in the portal
Keep details up to date
Contacts, medical information and consents. Update them any time something changes.
Sign up for events and camps
See what's coming up and reply to invitations.
Pay for things
Subscriptions and event costs, where the section uses online payments.
Follow their badges
See which badges your child is working on and has earned.
See the programme
What's happening each week, so you know what to bring.
Messages and files
Emails and documents from leaders, all in one place.
Something changed? New phone number, new allergy, moved house? Please update it in the Parent Portal straight away. For your child's safety, leaders always use what's in the portal.
Common questions
I haven't had an invitation email
Invitations only go out once your child has a place. If they've been offered one and you haven't had it, check your junk folder, then email us at [email protected].
I've forgotten my password
Use "Forgotten password" on the login page. It's the same login page for all Scout groups using Online Scout Manager.
I have more than one child with you
One login covers all of them, as long as we have the same email address for you on each child's record.
Can both parents have a login?
Yes. Each parent or carer on your child's record can be invited with their own email address.
Who can see my child's information?
Only your child's section leaders and the group's administrators. We never share it outside the group, apart from with the Scout Association where they require it.
Already have an account?
Log in to the Parent PortalNot joined yet?
Add your child to our waiting list. It takes about five minutes.
Join the waiting list